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We Offer

Great salary, package and career development

Key Responsibilities

• Coordinate the activities and procedures required to ensure that standardised Change Management methods and techniques are followed including Exception and Emergency Changes
• Manage effective communications with the Domain members responsible for following Maersk’s Change Management procedures, also with inhouse and outsourced Change Management teams responsible for approving or rejecting change requests
• Understand and be able to extract data from relevant workspaces used throughout Maersk to facilitate the Change Management process
• Understand the link between Maersk’s Change Management system and the Projects / Requirements Management system used
• Work with the owner of the Projects and Requirements system to ensure that it is configured to support data quality and consistency
• Create and distribute a set of weekly and monthly reports as required by inhouse and outsourced stakeholders to support the Change Management processes
• Attend the regular weekly meetings held by Maersk’s Change Advisory Board (CAB) and Post Implementation Review Board (PIR) as required
• Be aware of the requirements for attendance by responsible parties at the CAB and PIR board meetings and ensure relevant attendance is present by responsible owners
• Create, maintain and publish a toolkit of resources, including report templates, SOPs, and spreadsheets, to support the Change Management role
• Develop cross-functional relationships throughout the build and run organization to understand and agree acceptance criteria, processes and methods ensuring effective handovers
• Fine tune and develop the build to run handover process further for all types of integration work, onboardings and projects. Drive the same process for Build to Build handover activities.
• Establish and manage effective communication and expectations with the stakeholders
• Develop cross-functional relationships throughout the build and run organization
• Be the build side’s process owner of the handover process
• Strengthen and establish the handover process to integrate it fully in the implementations lifecycle
• Be the change ambassador for introducing, communicating and ensuring compliance of process changes, by keeping up to date with all updates to relevant Maersk’s processes and distributing information to stakeholders
• Ensure appropriate and up to date standards, quality and processes are met, ensure right level of knowledge in the team (trainings, knowledge sessions etc.)
• Optimizes existing processes and drive initiatives to help meet the business and technology objectives
• Will be part of the Customer and Partner Integration Domain, actively involved to support all Implementation activities.
• Participate in Community of Practice

Who we are looking for

• Excellent collaboration and communication skills, able to build and maintain relationships, at both a technical and non-technical level
• Ability to influence without authority for compliance adherence. Well-developed skills and abilities to influence and lead others through delegated responsibilities, and gain their cooperation and support, are important
• It is necessary to demonstrate an understanding and acceptance of the purpose of the agreed Change Management procedures, to be able to support them
• Excellent analysis, problem solving and planning skills are required with understanding of technology and tools (Jira, Confluence, HPQC)
• A knowledge of Change Management principles and best practices, and an understanding of how these are applied at Maersk, is essential
• Well-developed problem-solving skills and the ability to influence others and gain their cooperation and support, are important
• Excellent MS skills and the ability to download, analyse and organise data, for creating meaningful reports, are essential skills
• Experience in working in an international and constantly developing environment
• Collaborative mindset across functions
• The ability to lead through accountability with delegated responsibilities
• The ability to engage the team to achieve full service transitions
• Innovative, process oriented
• EDI & Integrations experience preferred, or working knowledge of the internal Maersk applications and business systems
• 3 years of relevant work experience

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