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Danfoss Fire Safety is looking for a Service Coordinator to our Customer Center who will be part of a global organization, supporting and coordinating our service technicians. You will be responsible for planning, scheduling and following up on our international service & spare parts sales, and you will interact with a team of highly specialized colleagues across customer service, technical support, service technicians and sales.Your daily tasks will include planning of service between customers and service technicians, data collection, processing and maintenance in CRM and ERP systems, billing, claims and reporting, creating certificates and calculating offers on services, spare parts and after-sales. 

Background and skills

You have experience from a technical business environment wherein you were successful in coordinating and communicating with B2B stakeholders. A technical background is an advantage but if you are a fast learner with a natural curiosity towards acquiring new skills and competencies, another background will be considered. The ideal candidate can demonstrate:

  • A structured and analytical approach and great overview.
  • Customer focus, precision, quality and a proactive behavior.
  • Openness to change and welcomes new challenges and opportunities to optimize processes and systems.
  • A positive mindset with a can-do attitude and the ability to stay calm in hectic situations.
  • Experience with Navision and IT and technically savviness.
  • Communicate effortlessly in both Danish and English verbally and in writing.

We are Engineering Tomorrow

The world faces growing populations, booming urbanization and rapid climate change. At Danfoss, we engineer ready-to-use solutions to these challenges. We build energy-efficient solutions that reduce food loss and make cities cleaner – using digital technology to make systems smarter and more connected – and we engineer innovative new ways to save energy and transition to clean energy for the good of our climate.

Join Danfoss

Danfoss gives you unique opportunities to put your skills to good use, make an impact and shape an exciting career. We encourage employees to take charge, do extraordinary things and run the business like it was their own. Danfoss is a global market-leading technology company. We are respected around the world and across industries for our innovative, high-quality products and solutions. Join Danfoss to be part of a world-class team of over 27,000 people in 56 countries that engineer tomorrow and build a better future.

Please watch how Danfoss is engineering tomorrow

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

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