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We Offer

An interesting opportunity to be working in a dedicated and innovative team.

You will be working with claims within Marine worldwide including for our captive, Maersk Insurance A/S.

You will ensure the businesses handles claims correctly to ensure cover from insurance, protect the captive by doing proper recoveries.

As a performance-oriented company, we strive to always recruit the best person for the job – regardless of gender, age, nationality, sexual orientation or religious beliefs.

We are proud of our diversity and see it as a genuine source of strength for building high-performing teams.

This position is based in HQ in Copenhagen and some travel can be expected.

Key Responsibilities

The senior claim handler will work on activities related to active claims handling, claims management, and emergencies.

Key areas of responsibility:

• Handle claims independently both day to day claims and high-profile claims

• Clearly communicate with business and insurers within set time lines

• Analysing claims and insurance contracts

• Managing third party service providers

• Secure use of uniform procedures and establishment of operational procedures

• Maintaining documentation/data relevant for the department to do proper risk management

• Work closely with other teams to plan/manage processes across areas of expertise, improve reporting within the organization and move towards standardization of process

• Interested to innovate within the area of claims

Who we are looking for

The ideal candidate has preferably a Law degree and/or relevant experience within the area.

You have a minimum of 6-10 years’ experience from working in an insurance company/shipping company/law firm/captive.

Furthermore you have:

• Experience in analysing claims and insurance contracts

• Experience in managing 3rd party service providers (Brokers, adjusters, lawyers)

• Excellent communications skills - Ensure high level of communication with key stakeholders and internal team members world wide

• Collaboration skills

• Ability to multi-task at a high level

• Strong problem-solving capabilities with good attention to details.

You are a resilient team player who is goal-orientated and demonstrates a high level of commitment with the ability to work in team but also independently.

You will be assertive but still communicate with stakeholders in collaborative way and have excellent written and verbal skills with people at all levels across the organisation and externally in English.


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