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We Offer

A secure job with plenty of opportunity to show your initiative, working in an environment with a global reach. You will be part of the large team at MCI that oversees a fleet of over 260,000 Star Cool® reefer machines in operation around the world. The team embraces all aspects of spare part sales, logistics, training and service.

Working with three other colleagues, your task will be to handle incoming claims submitted by our global Service Providers and various container line depots.

MCI is located in Tinglev in Southern Denmark, close to attractive cities like Sønderborg, Kolding and Flensburg. We have strong local roots but act on a truly global stage. At MCI Tinglev, you will enjoy an informal and supportive atmosphere. We work hard and are aware of our contribution to global trade, but we make sure that we have fun and enjoy working with each other.

Key Responsibilities

As a Claim Handling Assistant, you will be responsible for:

• Reviewing incoming claim reports from our global Service Providers or workshops.
• Improving existing reports and developing new reports in line with established requirements.
• Registering claims and providing administrative support for the team and projects.
• Interacting with suppliers (Service Providers)
• Ad hoc tasks

Who we are looking for

You will have a sound and relevant background in logistics and/or accounting. An interest in technical applications will be a plus.

To do a good job in this position, you need to be able to work with precision and accuracy. Because the work involves considerable complexity, you must be able to demonstrate excellent attention to detail. Your tasks will call for careful adherence to well-defined work processes to ensure repeatable results, so you should enjoy working within defined structures and administrative tasks.

As MCI operates all over the world, you need to be comfortable in an international setting and be sympathetic to different cultures. We expect you to have written and spoken fluency in English. You will also be able to show us strong skills in Excel. The data warehouse and database systems will be a plus.

We will review applications on an ongoing basis until we have found the ideal candidate.


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