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We Offer

Joining Maersk will embark you on a great journey with career development in a global organization. As a Trade Finance Operations Manager you will gain broad business knowledge of the company's activities globally, as well as take part in the digitization of the transport and logistics industry.

You will work and communicate across geographical and cultural borders that will enable you to build a strong professional network. We will provide you with opportunities that broaden your knowledge and strengthen your technical and professional foundation.

We aim to be a world-class digital industrial that delivers business value turning ideas into prototypes and digital products powered by analytics and customer engagement. In the Digital organisation we are a growing team of more than 10 nationalities, based on three continents

Key Responsibilities

Reporting to the Head of Product Design & Development. This role (Head of Product Design & Development) is currently vacant and until hired, the reporting line is into the CDO. You will draw upon relevant operations experience, exemplary program / product management, critical thinking, and problem solving skills, and a passion for creating reliable and maintainable systems. You should be open to new challenges, strong at multi-tasking, detail oriented, creative, self-directed and a great team player. You should drive continuous process improvement, and collaborate effectively with cross-functional operational and development teams to solve problems and implement new solutions.

• Build, maintain, and communicate product launch plans and track the deliverables, milestones, risks and dependencies from the cross functional launch team.

• Anticipate bottlenecks, explore contingencies and provide escalation management throughout new product launch.

• Establish and develop relationships with the business in the launch process and utilize these relationships to develop strategic partnerships throughout launch.

• Leverage operations background and knowledge to influence the program design of experiments (DOE), creating realistic, effective, and efficient data validation plans.

• Hold regular launch readiness meetings with management, and coordinate stakeholder support for these meetings.

• Coordinate the Digital Product Design & Development team for new product introduction. This includes system delivery, install, and initial checkout.

• Partner with Product Managers and Development Leads to troubleshoot issues quickly and maintain launch plans.

• Capture and synthesize the Voice of the Customer (VoC) for all new product introductions and leverage this information to prioritize system defects and lead the triage efforts with product development.

• Executive presence and ability to communicate effectively with technical and non-technical individuals.

• Organize cross functional launch retrospectives to incorporate lessons learned into future launch plans.

• Detail-oriented with a demonstrated ability to motivate and influence teams outside of your direct purview.

• Managing complex technology product launches.

• Ability to think strategically and act tactically.

• Natural curiosity for gaining business acumen in Transport & Logistics.

Who we are looking for

• Bachelor's degree in a Technical Field (Engineering/Mathematics/Science)

• 5+ years of demonstrated leadership running complex software and hardware projects with multiple stakeholders, and aggressive schedules in real world environments.

• 5+ years of Project/Program Management experience.

• 5+ years of Operations Management experience.

• Strong data analytical skills and proven experience developing and using tools to analyse large data sets to drive decisions.

• Experience and in-depth knowledge in Trade Finance products and business flow.

• Executed projects related to Trade Finance operations.

• Excellent written and oral communication skills.

• MBA and Project Management Professional (PMP) desirable.

• Experience with cross geographical project coordination and management.

• Transportation, Logistics or carrier management experience.

As a performance-oriented company, we strive to always recruit the best person for the job – regardless of gender, age, nationality, sexual orientation or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high-performing teams.

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